Privacy
Westgate Travel (trading as River Cruise World) are seriously committed to the privacy and security of your personal information.
What information do we collect when you book? How do we use it?
When you book a trip with us, we need to know your name, e-mail address, correspondence address, your credit or debit card number, card's expiry date and the card's registered address. This allows us to process your booking and to send you confirmation and tickets.
We also ask for your telephone number so that we can contact you if there is a problem with your booking. If tickets are going to be late being sent out, we may give your address to the river cruise line in order that they can send the tickets to you directly.
You may sign up to our newsletter directly from our website. If you do, we may use the information we collect to e-mail you special offers, changes to the website and other valuable information. If you would rather not receive any further details or our e-mail promotions please call our main telephone number or use the unsubscribe link on any marketing e-mail you receive.
Will Westgate Travel (trading as River Cruise World) disclose the information it collects to outside parties?
We do not sell, trade or rent your personal information to others.
Do you have any more questions about your Privacy?
We welcome your questions and comments about privacy - please e-mail them to enquiries@rivercruiseworld.co.uk
How do we protect customer information?
When you make a booking with us, or supply your email address to us, your information is then stored on a secure server. Furthermore, all information is collected lawfully and in accordance with the Data Protection Act 1988.
Use of cookies
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. Different websites can each send their own cookies to your browser if your preferences allow it. Your browser only allows a site to access the cookies it sent to you, not the cookies sent by other sites. You can configure your browser to accept or reject cookies. All browsers are different, so go to the help section of your browser to find out how to do this. A beacon is used in connection with cookies to gain an understanding of how a websites' users navigate through and process the content contained in the site.
To better understand your use of this web site we work with a third-party cookie provider, Google Analytics, who place cookies and beacons on your computer to collect information on our behalf. When you browse our web site, a cookie containing a value that uniquely identifies you to RiverCruiseWorld.co.uk is sent to your browser and stored on your computer's hard drive. None of your secure information, is collected by these cookies. However, we use the cookies and beacons to collect the following information: visits, page views, average time on site, referrals. These third party providers are prohibited from using our data for any other purposes. All information will be retained as long as necessary.
Click here to read Google Analytics Privacy Policy: